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ABA Banking Journal Podcast

May 29, 2019

On the latest episode of the ABA Banking Journal Podcast, Minnesota community bank CEO Bryan Bruns talks about what community banking looks like in his market, his bank’s recent anniversary and his role as a member of the Consumer Financial Protection Bureau’s Community Banker Advisory Board.


May 22, 2019

“Customer experience is really the only durable or sustainable differentiator in our industry,” says Rodney Shepard, who was recently promoted to be Arvest Bank’s first-ever chief customer experience officer. On the latest episode of the ABA Banking Journal Podcast, Shepard discusses how he “champions the...


May 15, 2019

The ABA Core Platforms Committee—a group of 20 bank leaders representing community and midsize banks—yesterday met with top executives from four of the nation’s largest core processing firms. During the meeting, the bankers shared their concerns on three key issues—data access, API deployment and contract...


May 14, 2019

First Financial Bank takes elder fraud seriously. The $7.8 billion bank with locations across Texas won the ABA Foundation’s 2015 Community Commitment Award for protecting older Americans for its elder financial exploitation education program, which partners with local law enforcement, adult protective services and...


May 8, 2019

Christie Obenauer’s family-owned bank had a problem. Based in a rural county in western North Dakota, her community had been dealing with the prospect of population decline, but then the North Dakota energy boom brought an influx of newcomers. “It’s a wonderful problem to have.”

While Obenauer’s bank — Union...