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ABA Banking Journal Podcast

May 13, 2020

As states begin to relax stay-at-home orders, many banks are beginning to plan for the safe and efficient return to normal in-office operations. Thousands of bankers joined ABA SVP Paul Benda last week for a member webinar on what banks should be considering as they prepare to restore normal operations in the wake of COVID-19. The webinar didn’t have time for every banker question, so the ABA Banking Journal Podcast — sponsored by ProfitStars, a division of Jack Henry and Associates — catches up with Benda to run through several additional questions, including:

  • Mask policies for both bank customers and employees.
  • Hygiene practices in the branch, including the applicability of OSHA requirements and availability of sanitizing supplies.
  • Best practices for bank customers and employees permitted in specific spaces.
  • Temperature checks at the bank entrance and legal requirements around that data.

This episode is sponsored by ProfitStars, a division of Jack Henry and Associates.

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