Oct 13, 2022
“Diverse teams who have cohered at a team — this means they’ve done some work — outperform homogenous teams,” says ABA SVP Naomi Mercer. “Diverse teams who haven’t done that work of inclusion underperform homogenous teams.”
On the latest episode of the ABA Banking Journal Podcast — sponsored by SmartStream — Mercer goes beyond diversity to explore how banks and other businesses can apply intersecting practices of diversity, equity and inclusion. Distilling insights from her new book, DEI Foundations, Mercer discusses:
Learn more: Download a copy of DEI Foundations.